FanDraft Knowledge Base

If you want an immediate answer, the FanDraft Knowledge Base can get you answer to almost ALL your questions immediately.
If you can’t find an answer, feel free to contact us via email through our form below.

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FAQs

Can I use FanDraft for more than one league

Yes! This is a huge advantage of using FanDraft rather than paper draft boards. FanDraft allows you to create an infinite amount of drafts and leagues, and you only need to purchase it once! To create a new league/draft, just select “File > New”. To open past league, or swap between different ones, just select “File > Open”.

I have a new computer, can I still get the discounted update?

If you lost access to your prior year’s FanDraft and want to get to the discounted update, that is no problem at all! The discounted update of FanDraft is self contained, so you do NOT need last year’s version installed for it to work. The discounted update is the same software package, just available at a discounted rate to prior year registered users. To access the discounted version though, you must login below: https://www.fansoftmedia.com/store/member

Is FanDraft available for the iPad or Android tablet?

There is no an iPad, iOS, or Android tablet application at this time. FanDraft is only available for the Mac and PC. For users that do not have a Mac or PC, we usually encourage them to find a fellow leaguemate who does, and see that they install the software on their laptop.

FanDraft WEB not updating picks!

This is caused 99% of the time by a Firewall or Network security that is blocking FanDraft from connecting to the internet, and then not allowing that picks to be updated.

 

Turn off all Firewall/Security software and this should resolve your issue.

FanDraft Customer Service

We pride ourselves on having excellent customer support  (just see what our users have to say about it).

If you have a question, feel free to email us using this contact form.

We can also be contacted directly at support@fandraft.com

We will be happy to assist you, and will usually have a response back within 12-24 hours (although it will usually be much faster than that even).

Contact Information

Please fill out the form above, and we will respond within 24 hours (but usually faster).
You can quickly find answers to most question you might have in the Knowledge Base of our support center.

Email us directly at:

support@fandraft.com

Knowledge Base / FAQs

Find immediate answers to nearly any question you have by searching the FanDraft Q&A Knowledge Base:
https://fandraft.zendesk.com/hc/en-us

Community

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